MassiveGRID Nextcloud Hub vs Hetzner Storage Share
Hetzner Storage Share is a Nextcloud instance priced by disk, hosted in Germany, with unlimited users and a cap on simultaneous connections. MassiveGRID's Nextcloud Hub is a per-user managed suite on Nextcloud Enterprise with office, chat, video and email included, in the U.S., E.U., U.K. or Asia. Both are good products for different buyers; this page says which buyer is which.
The short verdict
Side by side
| Hetzner Storage Share | MassiveGRID Nextcloud Hub | |
|---|---|---|
| Pricing unit | Per instance, by storage | Per user per month |
| Entry price | NX11 about €4.29 per month ex VAT (1 TB); NX21 about €14.19 (5 TB); NX31 about €27.39 (10 TB), as listed in early 2026 | Starter $5.90; Business $12.90; Enterprise $19.90, before taxes, up to 40% off on longer terms |
| Users | Unlimited accounts; 50, 100 or 200 simultaneous connections by plan | 1 to 50 per online order; dedicated instances beyond |
| Storage | 1, 5 or 10 TB shared by everyone on the instance | 100 GB per user (Starter), 1 TB per user (Business, Enterprise) |
| Nextcloud branch | Not stated on the product page | Nextcloud Enterprise Ultimate |
| Office suite | Not listed; App Store install if supported | ✓ Nextcloud Office on every plan |
| Chat and video | Not listed; Talk installable, no high-performance backend | ✓ Talk on every plan |
| — | Standard Email; Enterprise Email on Enterprise | |
| Groupware | Contacts, Calendar, Tasks pre-installed | Calendar, Contacts on every plan; Notes, Tables, Deck, Tasks from Business |
| Region | Falkenstein, Germany only | U.S. (New York), E.U. (Frankfurt), U.K. (London) or Asia (Singapore) |
| Domain | Hetzner subdomains (3 to 10) | MassiveGRID domain; own domain on dedicated instances |
| Backups | Several times a day, restorable from konsoleH | Daily, AES-256 encrypted, 30-day retention, separate datacenter |
| Uptime SLA | Not stated | 100% |
| Support | Hetzner support | Ticket, priority or 24x7 by plan |
| Contract | No minimum term | Monthly, or 3 to 36 months at 5% to 40% off |
Where each one wins
Choose Hetzner Storage Share if
- Storage is the whole requirement: an archive, a family's backup, a team's project files
- "Hosted in Germany" is the requirement and nothing else will do
- You already pay for office and mail elsewhere and only want to move files
- You want no minimum term and the option to leave next week
Choose a Nextcloud Hub plan if
- You are replacing Google Workspace or Microsoft 365 and need documents, calls and mailboxes in the same bill
- The data must be in the U.K., the U.S. or Asia, or you need to choose
- Someone will ask about the SLA, the backups and the support hours
- You expect to pass 50 simultaneous connections, or want the Nextcloud Enterprise branch
Why teams look for a Storage Share alternative
Storage Share users who come to us are not unhappy with Hetzner. They have hit one of five walls. The office suite: the product page lists Contacts, Calendar and Tasks pre-installed and leaves documents to the App Store, and a team that wants to edit spreadsheets together needs a document server set up and sized. Mail: there are no mailboxes, so the company still pays Google or Microsoft for email and ends up with two suites. The connection cap: 50 simultaneous connections on the NX11 is generous for five people and tight for twenty-five with desktop clients, phones and Talk open at once. Geography: Falkenstein is the only location, which is a feature for a German company and a blocker for a British, American or Singaporean one. Assurance: no stated uptime SLA and no choice of support level, which stops mattering at home and starts mattering when a client asks.
None of these is a criticism of Storage Share for the buyer it was built for; the verdict above says plainly when it is the better buy. The rest of this section is for the team that has outgrown it.
What you get instead
| You use today | On Nextcloud Hub | Notes |
|---|---|---|
| Storage Share NX11, NX21, NX31 (1, 5 or 10 TB per instance) | Nextcloud Hub Starter, Business or Enterprise | 100 GB per user on Starter, 1 TB per user on Business and Enterprise; priced per seat rather than per terabyte. |
| Files, Contacts, Calendar, Tasks | Files, Photos, Calendar, Contacts on every plan; Tasks, Notes, Tables, Deck from Business | Same Nextcloud apps, on the Nextcloud Enterprise Ultimate branch. |
| Office suite from the App Store, if supported | Nextcloud Office included and maintained | Documents, spreadsheets and presentations on every plan, sized for everyone on it. |
| Talk from the App Store, no high-performance backend | Talk included | Chat, audio and video, screen sharing, guests from a browser. |
| No mailboxes | A mailbox per user included | Standard Email on Starter and Business; Enterprise Email with delegation on Enterprise. |
| 50, 100 or 200 simultaneous connections | Priced per seat, no connection cap of that kind | Order 1 to 50 users online; dedicated instances beyond. |
| Falkenstein, Germany | U.S., E.U. (Frankfurt), U.K. or Asia | The E.U. region keeps a German location for teams that want one; the others open the rest of the world. |
| Backups several times a day | Daily AES-256 encrypted backups, 30-day retention, separate datacenter | Both are solid; ask either provider about restore testing. |
| Hetzner support, no stated SLA | Ticket, priority or 24x7 support; 100% uptime SLA | The row a client's security questionnaire asks about. |
Storage Share details are from Hetzner's product page and third-party price listings at the time of writing; check hetzner.com before deciding. Moving files from Storage Share to a Hub plan is a Nextcloud-to-Nextcloud transfer: the desktop client or WebDAV on the small side, Nextcloud's export and import tooling (since Hub 26 Winter) on the large side.
What a team actually pays
| Team | Hetzner Storage Share | Nextcloud Hub Starter | Nextcloud Hub Business |
|---|---|---|---|
| 5 users, files only, under 1 TB | NX11, about €4.29 | $29.50 | $64.50 |
| 5 users, files plus Office, chat and email | NX11 plus other subscriptions for the rest | $29.50, all included | $64.50, all included |
| 25 users, under 5 TB | NX21, about €14.19 | $147.50 | $322.50 |
| 25 users on annual billing | Same (no term discount) | $118 | $258 |
| 25 users needing the data in the U.K. | Not available | $147.50 | $322.50 |
Hetzner prices are third-party listings from early 2026, excluding VAT, and the official page should be checked before deciding; MassiveGRID prices are the live figures below. Euros taken at roughly parity to dollars for readability. The long-form comparison on the blog works through the same cases in more detail.
Nextcloud Hub Pricing
Per-user plans on MassiveGRID's Nextcloud Enterprise platform: files, office, email, chat and video calls, calendar and contacts, in the U.S., E.U., U.K. or Asia. Pick the region and team size to see what your team would pay.
First month for $1 on monthly billing with coupon code NEXTCLOUD, applied by the Order buttons.
- Files, Photos, Calendar and Contacts
- Nextcloud Office: documents, spreadsheets and presentations
- Talk: chat, audio and video calls, screen sharing
- Standard Email
- 100 GB storage per user
- Desktop and mobile sync clients, public share links
- Nextcloud Enterprise platform with managed updates and daily backups
- Ticket support
- Files, Photos, Calendar and Contacts
- Nextcloud Office and Talk: documents, chat, audio and video calls
- Notes, Tables, Deck and Tasks
- Standard Email
- 1 TB storage per user, ten times Starter
- Desktop and mobile sync clients, public share links
- Nextcloud Enterprise platform with managed updates and daily backups
- Priority support: faster response and escalation
- Files, Photos, Office, Talk, Calendar and Contacts
- Notes, Tables, Deck and Tasks
- Enterprise Email with delegation and other enterprise mail features
- 1 TB storage per user
- Desktop and mobile sync clients, public share links
- Nextcloud Enterprise platform with managed updates and daily backups
- 24x7 support
- Upgrade path to a dedicated instance with your own domain and branding
USD per user per month before taxes; the billing-cycle discount applies to every plan. Order 1 to 50 users online. Need your own domain, a compliance boundary of your own or more than 50 users? See the dedicated instances below or contact us.
Frequently Asked Questions
Office, chat, email and your choice of region, from $5.90 per user
Order a Nextcloud Hub plan and the first month is $1 with coupon code NEXTCLOUD. If Storage Share is the better fit for you, we would rather you knew that than bought the wrong thing.