100% Uptime SLA
15 Days Money-back Guarantee
WHM with Root Access
24x7x365 Support
1.5 Tbps Anti-DDoS Protection
Instant Activation
Specifications
Data Centers
24x7 Guarded Physical Security
Our High-Availability Clusters run in top-class Equinix Data Centers with the best security certifications and protocol compliance.
24x7 Guarded Physical Security
State of the art security on our Datacenter Premises with constant 24/7 monitoring.
24x7 Guarded Physical Security
At least N+1 and usually 2N UPS configurations are also in place on all Data Centers, ensuring truly redundant power for our clusters. Our clusters also have redundant power supplies in all components.
24x7 Guarded Physical Security
At least N+1 pairs of transformers and at least N+1 diesel generators are installed, supporting at least twice or three times the total Data Center load, ensuring uninterrupted power supply for as long as it’s needed.
N+1 Climate Redundancy
At least N+1 Climate Control Units within the Datacenters are installed, keeping the optimum climate for minimum stress of electronic components.
Security and Quality Certifications
External Perimeter Fence with 24x7x365 CCTV Monitoring & Guard Patrols on all of our Datacenters with multiple Q.C such as SOC 1 Type II,PCI-DSS,SOC 2 Type II,ISO 27001,HIPAA and NIST 800-53/FISMA.
Network
Security and Quality Certifications
Our exclusive collaboration with multiple Tier-1 ISPs will let you experience our services without limitations.
Non-Congested
Redundant 5Gbps, Non-Congested, High-Quality Tier-1 Network with 100% Uptime SLA in each Server.
Direct Access to Backbone
MassiveGRID is directly connected to the Internet’s Tier-1 networks. Your server will have the most reliable and direct access to the Internet.
20 Tbps Total Network Capacity
Our services can support up to 20 Tbps Network traffic to use for large workloads.
Support
24x7 On-Line Support
True 24×7 Support from a highly skilled technical support team that is available around the clock.
Instant Upgrades with Zero Downtime
You can upgrade your cPanel server’s resources at any time, according to your needs, without downtime.
Instant Activation
Once you configure and purchase your cPanel dedicated server, setup is automated. You can use your resources and service right away.
SysAdmin Support
Free services like OS installation and server migration are guaranteed for your cPanel Dedicated Server. Additionally, full SysAdmin support is available for free during the first month, to help you get started.
Real-Time Performance Monitoring
We provide you with performance graphs for CPU, RAM, Disk IO and Network traffic through our Secure Client Portal.
Instant Activation
Choose from 1 hour to instant response time guarantee, according to your business needs, through our support plans.
Managment
KVMoIP
Access your server 24×7 as if you were in the datacenter with KVMoIP technology. Transfer the Keyboard, Video and Mouse of the server to your screen for advanced management capabilities and total control.
Utilization Graphs
Access CPU, Disk and Network utilization to check the health and the capacity usage of your server’s resources. Easy and instant upgrades if you need more resources.
Start / Stop / Restart
Fully manage your server through our control panel with ability to start, stop and restart if needed, anytime you need it.
OS change / re-install
You can change the Operating System or Re-install the Operating System of your server anytime via our control panel.
R1 Soft Backup Management
We offer R1Soft backups for your server and access to R1Soft control panel to manage the advanced backup capabilities R1Soft offers.
SSL Certificates
Manage and enroll your purchased SSL certificates from MassiveGRID through our Secure Customer Portal.
Security
1.5 Tbps Anti-DDoS
Advanced DDoS protection of up to 1.5 Tbps at all Layers (up to 7th layer) by default. You can choose to upgrade the DDoS protection to 4.5 Tbps.
Your Privacy is Non-Negotiable
You are the only one who has an inside view in your server. Meanwhile, we are on standby in case you need our help.
Unbreakable Architecture
We provide secure solutions to the highest classification level, through Cyber Tunnel security architecture and the use of encryption algorithms and keys.