Achieve DORA
Compliance
Infrastructure aligned with the EU Digital Operational Resilience Act (DORA) requirements. MassiveGRID provides the resilient cloud environment that financial institutions, banks, insurance companies, investment firms, and their critical ICT third-party service providers need to ensure digital operational resilience across their ICT systems and services.
Framework & Standard Alignment
DORA requires financial entities to establish and maintain a comprehensive ICT risk management framework as part of their overall risk management system. MassiveGRID provides the infrastructure controls, governance support, and resilience capabilities that financial entities and their ICT service providers need to satisfy Chapter II requirements across identification, protection, detection, response, and recovery functions.
ICT Risk Management Framework
Establish and maintain a sound, comprehensive, and well-documented ICT risk management framework as part of your overall risk management system. DORA Article 6 requires financial entities to define strategies, policies, and procedures to protect all ICT assets and infrastructure, and to ensure continuous identification and assessment of ICT risks.
Digital Resilience Governance
DORA Article 5 requires the management body of financial entities to define, approve, oversee, and be accountable for the implementation of the ICT risk management framework. MassiveGRID supports governance requirements by providing clear documentation, audit trails, and reporting capabilities for management oversight of ICT risk.
Protection & Prevention
DORA Article 9 requires financial entities to continuously monitor and control the security and functioning of ICT systems. MassiveGRID implements layered protection mechanisms including network security, access controls, encryption, and automated threat prevention to minimize the impact of ICT risk on critical financial operations.
ICT Asset Management
DORA Article 8 requires financial entities to identify, classify, and adequately document all ICT assets, including hardware, software, and network resources. MassiveGRID provides comprehensive asset inventory, dependency mapping, and classification tools to maintain a complete register of all ICT assets and their interconnections.
DORA mandates robust technical security controls to ensure the resilience, continuity, and availability of ICT systems supporting critical financial functions. MassiveGRID delivers the detection capabilities, network protections, encryption standards, access controls, backup policies, and change management processes that satisfy DORA's technical requirements for financial entities and their ICT service providers.
ICT Anomaly Detection
DORA Article 10 requires financial entities to have mechanisms in place to promptly detect anomalous activities including ICT network performance issues and ICT-related incidents. MassiveGRID provides real-time monitoring, automated alerting, and anomaly detection across all infrastructure layers to identify threats before they impact financial services.
Network Security
Implement robust network security controls to protect ICT systems supporting critical financial functions. DORA requires financial entities to segregate and segment ICT networks, implement intrusion detection and prevention, and maintain secure network configurations with continuous traffic monitoring and analysis.
Data Protection & Encryption
DORA requires financial entities to implement policies and protocols for strong encryption of data in transit and at rest. MassiveGRID enforces AES-256 encryption for all stored data, TLS 1.2+ for data in transit, and provides HSM-backed key management to protect the confidentiality and integrity of financial data.
Access Control & Authentication
DORA requires financial entities to implement strong access control policies based on least privilege and need-to-know principles. MassiveGRID enforces role-based access control, multi-factor authentication for all privileged and remote access, and comprehensive identity lifecycle management across all ICT systems.
Backup & Recovery Policies
DORA Article 12 requires financial entities to develop and maintain ICT business continuity policies and disaster recovery plans. MassiveGRID provides automated backup systems, geographically distributed recovery sites, and tested restoration procedures with defined RPO/RTO targets to ensure rapid recovery of critical financial services.
ICT Change Management
DORA requires financial entities to implement ICT change management policies that cover all changes to ICT systems in a controlled manner. MassiveGRID maintains formal change management processes with impact assessment, testing, approval workflows, and rollback procedures to ensure all changes are documented, authorized, and traceable.
DORA establishes strict incident reporting timelines for major ICT-related incidents: initial notification within 4 hours of classification, intermediate report within 72 hours, and final report within 1 month. Financial entities must also conduct regular digital operational resilience testing, including advanced Threat-Led Penetration Testing (TLPT) for significant institutions. MassiveGRID provides the infrastructure, monitoring, and testing support to meet these requirements.
ICT Incident Classification & Reporting
DORA Chapter III mandates that financial entities classify ICT-related incidents using defined criteria and report major incidents to their competent authority. The reporting timeline requires an initial notification within 4 hours of classifying an incident as major, an intermediate report within 72 hours, and a final report within 1 month. MassiveGRID provides the infrastructure telemetry and incident detection capabilities needed to meet these strict timelines.
- 4-hour initial notification for major ICT incidents after classification
- 72-hour intermediate report with root cause analysis and impact assessment
- 1-month final report with remediation measures and lessons learned
- Incident classification based on DORA criteria: clients affected, data loss, duration, geographic spread, criticality of services
- Automated incident detection and alerting integrated with SIEM platforms
Digital Operational Resilience Testing
DORA Chapter IV requires financial entities to establish, maintain, and review a digital operational resilience testing programme. Significant financial entities must conduct advanced testing through Threat-Led Penetration Testing (TLPT) at least every 3 years, using qualified external testers. MassiveGRID supports resilience testing by providing isolated test environments, infrastructure access for TLPT exercises, and cooperation with authorized testing teams.
- Annual vulnerability assessments and scenario-based testing of ICT systems
- Threat-Led Penetration Testing (TLPT) support with TIBER-EU framework alignment
- Isolated testing environments for non-disruptive resilience validation
- Open-source intelligence, threat intelligence, and red team exercise coordination
- Post-test remediation tracking with evidence of implementation
Third-Party ICT Risk Management
DORA Chapter V establishes requirements for managing ICT third-party risk, including mandatory contractual provisions, due diligence assessments, and oversight of critical ICT third-party service providers by European Supervisory Authorities (ESAs). MassiveGRID as an ICT service provider supports financial entities with transparent contractual arrangements, compliance documentation, and regulatory cooperation.
- Contractual arrangements aligned with DORA Article 30 mandatory provisions
- Transparent sub-outsourcing policies with prior notification and approval rights
- Support for competent authority audit and access rights as required by DORA
- Regular due diligence reporting and performance monitoring capabilities
- Exit strategy and transition planning support for business continuity
DORA Chapter V introduces a comprehensive framework for managing ICT third-party risk, including mandatory contractual provisions, concentration risk management, exit strategies, and a direct oversight framework for critical ICT third-party service providers. MassiveGRID supports financial entities with the transparency, documentation, and contractual arrangements needed to satisfy these requirements and maintain regulatory compliance.
ICT Third-Party Risk Assessment
DORA Article 28 requires financial entities to assess and manage risks arising from ICT third-party service providers. MassiveGRID supports these assessments by providing comprehensive security documentation, audit reports, compliance certifications, and transparent risk information to facilitate thorough due diligence processes.
Contractual Requirements
DORA Article 30 mandates specific contractual provisions in ICT service agreements, including service level descriptions, data processing locations, audit rights, exit strategies, and incident reporting obligations. MassiveGRID contractual arrangements are structured to satisfy all mandatory DORA provisions for financial entity compliance.
Concentration Risk
DORA requires financial entities to identify and manage concentration risk arising from dependence on a limited number of ICT third-party service providers. MassiveGRID supports concentration risk management through multi-region deployment options, transparent sub-contractor policies, and infrastructure diversification across independent data center facilities.
Exit Strategies
DORA Article 28 requires financial entities to maintain exit strategies for ICT third-party arrangements to ensure business continuity. MassiveGRID provides data portability, migration support, standardized data export formats, and transition planning assistance to ensure financial entities can exit arrangements without disruption to critical services.
Information Sharing
DORA Article 45 encourages financial entities to exchange cyber threat information and intelligence among themselves. MassiveGRID supports information sharing arrangements by providing threat intelligence feeds, participating in sector-specific ISACs, and facilitating the sharing of anonymized incident data to strengthen collective financial sector resilience.
Regulatory Reporting
DORA requires financial entities to maintain and update a register of information on all contractual arrangements with ICT third-party service providers, and to report this to competent authorities. MassiveGRID provides the documentation, certifications, and compliance evidence that financial entities need for their regulatory reporting obligations.
Your DORA Compliance Journey
MassiveGRID accelerates your path to DORA compliance by providing infrastructure that satisfies the technical requirements for digital operational resilience. Here is the typical compliance process for financial entities and their ICT service providers.
Ready to Achieve DORA Compliance?
MassiveGRID's compliance team works directly with financial entities and their ICT service providers across the EU. Contact us to discuss your DORA requirements, ICT risk management framework, incident reporting obligations, and deployment strategy for ensuring digital operational resilience.