100% Uptime SLA
Free Migration Services
15 Days Money-back Guarantee
12 Tbps Anti-DDoS Protection
24x7x365 Support
Instant Activation
Our Operating Systems
At MassiveGRID, we rely on a diverse array of operating systems to ensure optimal performance, reliability, and security for our services.
Specifications
Data Centers
24x7 Guards Physical Security
Our servers are solely built in top-class Equinix Data Centers with the best security certifications and protocol compliance.
Biometrics Access Control
State of the art security on our Datacenter Premices with constant 24/7 monitoring.
N+1 UPS Redundancy
At least N+1 and usually 2N UPS configurations are also in place on all Data Centers, with different levels of battery autonomy. The minimum autonomy is usually around 10 minutes.
N+1 Power Generators
At least N+1 pairs of transformers and at least N+1 diesel generators are installed, supporting at least twice or three times the total Data Center load.
N+1 Climate Redundancy
At least N+1 Climate Control Units within the Datacenters are installed, keeping a steady temperature in the room.
Security and Quality Certifications
External Perimeter Fence with 24x7x365 CCTV Monitoring & Guard Patrols on all of our Datacenters with multiple Q.C such as SOC 1 Type II,PCI-DSS,SOC 2 Type II,ISO 27001,HIPAA and NIST 800-53/FISMA.
Network
Tier-1 Internet Service Providers
Our exclusive collaboration with multiple Tier-1 ISPs will let you experience our services without limitations.
Non-Congested
Our High-Availability Network will provide you with 99,9 % uptime without any interruption.
Direct Access to Backbone
Prior authorization in Internet backbone traffic to provide high degree of redundancy.
20 Tbps Total Network Capacity
Our services can support up to 20 TB Network traffic to use for large workloads.
Support
24x7 On-Line Support
True 24×7 Support from a highly skilled technical support team that is available around the clock.
24x7 On-Site Support
24x7 Proactive Monitoring
We monitor the health of our High-Availability Clusters and our Network Infrastructure proactively. We do all the work so you can enjoy the peace of mind of 100% Uptime.
Management
KVMoIP
Use KVM over IP access technology extends keyboard, video, and mouse (KVM) signals from any of our servers over TCP/IP via Internet connection.
Utilization Graphs
Keep track of your server’s performance while deployed and monitor your Network Traffic on a preferable time frame.
Start / Stop / Restart
Take the full control of your servers from our Secure Customer Portal.
OS change / re-install
You can change the Operating System or Re-install the Operating System of your server anytime via our control panel.
R1 Soft Backup Management
We offer R1Soft backups for your server and access to R1Soft control panel to manage the advanced backup capabilities R1Soft offers.
SSL Certificates
Manage and enroll your purchased SSL certificates from MassiveGRID through our Secure Customer Portal.
Security
Strict Privacy and Confidentiality
You are the only one who has an inside view in your server. Meanwhile, we are on standby in case you need our help.
Firewall for each Server
You can access your Server’s Firewall via our control panel and choose your rules. The firewall runs at the cluster level, offering superior protection for your server. Additionally, you can export and import rules, allowing for immediate management through our portal.
1.5 Tbps Anti-DDoS
Advanced DDoS protection of up to 1.5 Tbps at all Layers (up to 7th layer) by default. You can choose to upgrade the DDoS protection to 4.5 Tbps.
R1Soft Backups
R1soft, one of industry’s leading backup tools, is offered for this service, which supports incremental block-level backup.
FAQ