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Do you offer free DDoS protection?

Apr 19, 2024

Distributed Denial of Service (DDoS) is offered free of charge to all MassiveGRID customers who host their services in our USA, Germany & UK infrastructures. This service provides protection against attacks of up to 1500 Gbps traffic, which covers the majority of...

What is included in the Premium Security Package?

Apr 19, 2024

This premium security package offers state-of-the-art 4-level security protection against most types of attacks (firewall protection, intrusion detection protection, malware protection, web application firewall protection) as well as associated alerts to the customers...

What is included in the Pro Security Package?

Apr 19, 2024

This security package offers 2-level security protection (firewall protection, malware protection) as well as associated alerts to the customers having this service. Kernel security updates are also included with this service. All kernel security updates shall be...

What is included in the Basic Security Package?

Apr 19, 2024

Customers of all eligible support packages shall benefit from critical operating system updates and patches, in order for their equipment to be up-to-date. The security check frequency depends on the support package.

What about Software installation?

Apr 19, 2024

Upon customer’s request, MassiveGRID’s technical support team shall install any well-documented software. This is offered to all support packages except the Fully Managed package. The installation shall be completed by the latest the next business day, the end of...