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We need dedicated cage space, can MassiveGRID offer this?

Apr 19, 2024

For Infrastructure customers who choose the Business Critical Instant Support Package, MassiveGRID offers a free-of-charge infrastructure upgrade, from shared rack space to dedicated cage space with all the associated additional benefits of dedicated cage...

We need dedicated rack space, can MassiveGRID offer this?

Apr 19, 2024

For Infrastructure customers who choose the Business Critical Pro Support Package, MassiveGRID offers a free-of-charge infrastructure upgrade, from shared rack space to dedicated rack space with all the associated benefits of dedicated rack infrastructure.

Can you prepare disaster recovery plans?

Apr 19, 2024

MassiveGRID’s experienced technical team shall prepare disaster recovery planning scenarios, according to customers’ requirements. Upon the customer’s approval of any of these scenarios, MassiveGRID shall commit to deploying this and delivering it to their customer,...

Proactive Response & Restoration of monitoring events

Apr 19, 2024

MassiveGRID technical support team shall proactively restore any monitoring alerts or events that take place during 24x7x365 support, even before a customer identifies a problem and opens a ticket. Upon restoration of any proactive monitoring alert or event,...

Do you offer Proactive Performance Reports?

Apr 19, 2024

MassiveGRID’s technical support shall periodically analyze performance indicators and prepare reports for their customers, proposing enhancements or performance tuning to their current configuration, in case their resources are running low, in order to maintain or...